Privacy Policy

Effective date: 01/01/2026
Business name: CW Services Ltd
Website: https://cwservicesltd.co.uk

1. Introduction

CW Services Ltd is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or contact us.

2. What information we collect

We may collect and process the following information:

Name
Email address
Phone number
Address (if provided for service enquiries)
Any information you send via contact forms or email

We may also collect basic website usage data such as IP address and browser type through cookies.

3. How we use your information

We use your information to:

Respond to enquiries
Provide quotes and services
Manage bookings and customer relationships
Improve our website and services

We do not sell or share your data with third parties for marketing purposes.

4. Legal basis for processing

We process your data under the following lawful bases:

Consent when you contact us directly
Legitimate interest for responding to enquiries and running our business
Contractual obligation when providing services

5. Data storage and security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. Your data is stored securely and only kept for as long as necessary.

6. Sharing your data

We may share your data with:

Service providers who help us operate our business (for example, website hosting or email providers)
Legal authorities if required by law

7. Your rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing

To exercise these rights, contact us using the details below.

8. Cookies

Our website may use cookies to improve user experience. You can control or disable cookies through your browser settings.

9. Contact us

If you have any questions about this policy or your data, please contact:
Email: info@cwservicesltd.co.uk
Phone: 07772 800171